HOW YOUR CITY CAR WORKS

How do I sign up?

You can sign up here or in the Your City Car app. To sign up, all you need is your personal information, drivers licence and your credit card. Your profile will be accepted swiftly and you will be ready to drive within short after registering.

SIGN UP

How do I reserve my City Car?

Using the app you can find, book and unlock Your City Car. All you need is your smartphone. You will always know where a nearby City Car its reach. When you have found the one you want to use, you simply book it. It will then be reserved for free for up to 30 minutes. 

How do I start and end my trip?

You open the car with your app. In the same way you can end your trip with the push of a button. Renault Zoe is an easy car to handle, and you will quickly get to know it. 

Stopover

You might want to park the car without ending your trip, for example to shop groceries. All you do is park the car leave it and press Stopover. This will lock the car without leaving it available to other users. Once you are ready to continue, you simply click Continue trip. Keep in mind that you will pay for the Stopover just as if you were driving. You will end your trip once you leave the car and press End trip. 

Where can I park?

You can park your City Car on any public parking that is without time limitation and that is within the Parking Zone. Additionally, you can park in one of our several Hotspots that are located throughout the city. You can see all the Hotspots in your app.

Parking

What about damages or if my car was already damaged when I found it?

If you have questions about Your City Car or wish to report a damage, you are welcome to contact us by phone, email, or simply by pressing the key in the ceiling of the city car. You will find the most frequently asked questions in our FAQ

FAQ

How can I charge my City Car?

We handle charging of the City Cars. If you want to charge it, you are of course welcome to do that. You can use all public charging stations and Fortum charging stations. The charging card is located in the glove compartment of the City Car. Chargin is always free of charge when you use Your City Car. Be aware that you can not use private charging stations except for those provided by Fortum.

The app is your key

The Your Ciy Car app is your key to 250 electrical city cars right in your pocket. See all the nearby city cars and book it. In the app you can see where all available city cars are located and their power level. You pay by the minutes you use the car and parking, power and insurance is included. 

SIGN UP

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